Product Warranty

Product Warranty

KINETICS use materials that are strong and reliable, built for heavy use in any outdoor environment and we designed all our products in accordance to EN1176 and EN957:2005 safety standard.

The limited warranty terms and conditions apply to manufacturing defects in products and components manufactured by Kinetics Play Sdn Bhd (Kinetics Play). This limited warranty does not cover any damage and deterioration resulting non-compliance in installation, improper use, vandalism, normal wear and tear, natural color fading over time or other acts of nature.

Warranty Period

The warranty period starts when Kinetics Play delivers the products from the factory. We take no responsibility to any damages caused during transit. The damages caused during transit should be stated in the delivery order and to be born by the insurance company.

Replacement components are shipped at client’s expenses, and will be guaranteed for the remainder of the Product warranty period or ninety (90) days from date of shipment from factory, whichever is greater. Damaged components to be returned to Kinetics Play at client’s expenses if so requested.

10

Years

  1. Galvanized and powder coated metal parts
  2. Aluminium parts
  3. HDPE and HPL panels
5

Years

  1. Steel reinforced nets and ropes
  2. Stainless steel accessories
  3. Spiral spring
  4. UV stabilized
3

Years

  1. Rubber and rubber coated parts
  2. Polyutherane parts
  3. Concrete coating items
2

Years

  1. Movable parts